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ASWANI Cricket Returns

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We want you to be satisfied every time you shop with ASWANI Cricket. Our "no quibbles" guarantee means that if for any reason you are unhappy with the goods purchased you may cancel your order and return the goods within 7 days of delivery.

It is your responsibility to take care of the goods before returning them, and they must be returned in a state where they can be resold and in their original packaging.  This means that you should take care when opening your package and also securely re-package the items you wish to return.  We will not accept return of goods that have been made to the customer's personal specifications.

It is important that you enclose a covering letter with the return detailing your name, full address, order number and reason for return.  Please also specify whether you require an exchange or refund.

We recommend that you choose a suitable method of postage, eg. Recorded Delivery, as proof of shipping is not proof of receipt.  Please retain your proof of postage in case the parcel is lost in transit and you have to make a claim.
You will receive a refund within 15 working days of us receiving the item(s) back, less any postage and packing costs you have paid.  Unless the goods are defective, damaged or not as specified on your order acknowledgement, you are responsible for the cost of returning goods to us.

Please use the following address to return goods:


Returns Department
Aswani Cricket
c/o Work Well
Unit 41, Springvale Industrial Estate
CWMBRAN
South Wales
NP44 5BD
United Kingdom